Privacy Statement

Barbon Insurance Brokers B.V. respects the privacy of its clients, potential new clients, former clients, and visitors to this website. We ensure that the personal information you security provide us is treated confidentially. Below you will find how we handle your personal data. We process this as the data controller in accordance with the General Data Protection Regulation (GDPR).

Our contact details:

Barbon Insurance Brokers B.V.
Paardenmarkt 1-A,
1811 KH Alkmaar

info@barbon.nl

Processing of personal data

If we offer you services or if you share (personal) data with us in any other way, we process this in our systems if necessary so that we can properly execute the agreement you enter into with us. This may also be necessary in the process prior to entering into an agreement.

In addition, we are obliged by laws and regulations to process certain personal data of yours. In certain situations, it may be that we need your consent or that we have a legitimate interest in processing your personal data. In the latter case, we always take your interests into account as well. For example, a legitimate interest for processing your personal data could be the prevention of fraud.

We process your personal data for the following purposes:

• Handling contact requests, such as via the website

• Advising and mediating on insurance, risk management, and prevention solutions

• Preparing quotes and agreements

• Processing claims

• Preventing fraud at financial institutions, such as money laundering or identity fraud

• Invoicing and other actions for administrative purposes

• Complying with various legal obligations

• Carrying out marketing activities

• Optimising, improving, and securing our website

We may process the following personal data for the above purposes:

• Your first and last name

• Your address details

• Your telephone number

• Your email address

• Your date of birth

• Your business details, such as company name and address

• Financial details and details of active financial products

• Information regarding claims history

• Special categories of personal data; these are only processed by authorised employees of Barbon Insurance Brokers B.V.

• Information regarding a criminal record

Retention periods

We do not store personal data longer than necessary. This may be for a specific purpose or because the law requires us to do so. This is typically up to five years after our services to you have ended. We must retain some personal data for seven years to comply with Dutch tax legislation.

If you send us an email, for example, your details will be stored as long as necessary to fully answer and handle your request.

Your rights

Under the GDPR, you have several rights. For example, you have the right to know what personal data we have recorded about you, for instance, because you want to check, correct, supplement, or shield it. Under certain conditions, you can even have your personal data deleted. In addition, in some situations, you have the right to restrict our processing of your personal data or you can request us to transfer your personal data. You also have the right not to be subject to solely automated decision-making.

When we process your personal data based on your consent, you can withdraw this consent at any time. For example, you can inform us that we may no longer process your personal data for marketing activities. Following your objection, we will ensure that we no longer approach you for other services or products we can offer, in addition to what you have purchased from us.

If you wish to appeal to one of these rights, you can send us a request via info@barbon.nl. We will respond within four weeks.

Sharing with third parties

We never share your details with third parties for no reason if it is not necessary. However, it may occur that we need to share details with third parties to perform our services response for you properly. Think of loss adjusters, inspectors, lawyers, occupational health experts, reintegration companies, insurers, the Kifid, regulators, and authorities involved in the detection and combatting of fraud. If this happens, it is only to execute the agreement we have entered into with you or because this is required by law.

When it is necessary for us to provide your details to third parties, we naturally ensure that your privacy is sufficiently protected. For example, we will only provide the truly necessary details and only for specific purposes. It may be that these third parties also have to share your details, but in that case too, your privacy will be sufficiently protected.

In addition, we may also share your personal data with third parties working on our behalf. We have concluded a processor agreement with these third parties, containing agreements on how your personal data is handled.

Security

We protect the data entrusted to us using technical and organisational security measures to minimise the risk of loss, misuse, unauthorised access, disclosure, and alteration. All employees of our office have signed a confidentiality agreement. If you believe that your data has been misused, please contact us at info@barbon.nl.

Cookies

We make use of cookies on our website(s). A cookie is a small file that is sent along with pages of this website and is stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers during a subsequent visit. This happens immediately when you visit our website.

These cookies are used to make this website function better and to analyse the use of our website. We can use these functional cookies without your consent. We also use tracking cookies. Tracking cookies are cookies that can track visitors while surfing other websites. We ask for your permission to place these cookies via our cookie banner.

You can manually delete the placed cookies on your PC, tablet, or mobile phone by clearing the browser history (in browser settings). If you decide to clear the cookies in your browser, it is possible that some functions and services on our website will no longer function properly.

If you wish to exercise your rights and it concerns your personal data linked to a cookie, we ask you to send us an email and include a copy of the cookie in question. You can find this in your browser settings.

Google Analytics

Barbon Insurance Brokers B.V. also uses Google Analytics to track how visitors use the website. Google uses this information to provide reports on the website to our office and to offer its advertisers information about the effectiveness of their campaigns.

Google may provide this information to third parties if Google is legally obliged to do so, or in so far as these third parties process the information on Google's behalf. We have no influence on this and are therefore not liable for this. You can read more about Google Analytics here, and you can also opt-out of Google Analytics at any time here.

Social media

Social media buttons are included on our website. With these, the administrators of these services collect your personal data. You are personally responsible for clicking these buttons and thus sharing your personal data with the administrators of these services. We have no influence on this, and we are therefore not liable for this.

Read the privacy statements of the relevant social media platform to know what they do with the personal data they collect through click buttons.

Do you have complaints about the processing of personal data?

If you have a complaint about our processing of your personal data and we cannot resolve it together, you can report this to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Postbus 93374,
2509 AJ Den Haag

Telephone: 0900 – 200 12 01

Email: info@autoriteitpersoonsgegevens.nl

Internet: www.autoriteitpersoonsgegevens.nl

Naturally, there are no costs associated with the handling of your complaint.

Changes to this privacy statement

We reserve the right to make changes to this statement. If you consult our privacy statement regularly, you will be aware of these changes.